ACCESSIBILITY (AODA)


ACCESSIBILITY FOR ONTARIANS WITH DISABILITIES ACT (AODA)

Islington Golf Club is committed to providing Members and their Guests with the highest level of service, and we continuously strive to exceed expectations. We aim to make your experience comfortable and enjoyable while you are at the Club.

The Accessibility for Ontarians with Disabilities Act was enacted to ensure that individuals with special needs and disabilities, whether visible or non-visible, receive the same treatment and service as everyone else. The goal is to make Ontario accessible to everyone. This legislation requires that all businesses providing goods and services to the public make accommodations for these disabilities by removing barriers.

Islington Golf Club has created policies and procedures which will outline ways that will accommodate our Member and Guests with disabilities. These policies and procedures are available via the links below. AODA employee training will take place to ensure that the knowledge and awareness is Club wide.

Click here for Islington Golf Club's AODA Accessibility Standard for Customer Service
Click here for Islington Golf Club's AODA Integrated Multi-Year Plan

 

Feedback Process

Your feedback is always appreciated and can be submitted to us in various formats.

Members and guests who wish to provide feedback on the way Islington Golf Club provides goods and services to people with disabilities can: All feedback will be directed to the General Manager. Customers can expect to hear back in three (3) days. Complaints will be addressed according to our organization’s regular complaint management procedures.